SmileBoom Co., Ltd. (“SmileBoom”) may request that you provide us with information for specifically identifying you as an individual (“Personal Information”) in such processes as distribution of products, commissioned development of software, delivery of services, customer surveys, the offering of giveaways, solicitation of manuscripts, and receiving/responding to your complaints and inquiries. Any personal information obtained from you by SmileBoom will be kept and managed in an appropriate and strict manner respecting your privacy in accordance with the following Basic Guidelines:
May, 2017
SmileBoom Co., Ltd.
Takaki Kobayashi, CEO
SmileBoom may use the personal information provided by you for purposes such as those listed below.
When any personal information is to be used for any other purposes than above, SmileBoom will use it after informing the relevant individuals of the details and obtaining their approval.
When using such personal information and outsourcing the work to a third party in whole or in part, SmileBoom may disclose your personal information to such third party to the extent necessary for achieving the purpose in question.
SmileBoom shall keep and manage any personal information provided by you in a strict manner and take any security control measures as needed and appropriate in order to prevent divulgence, loss or damage of such personal information. In addition, SmileBoom will never disclose or provide any personal information to a third party unless:
SmileBoom will accept your request received from yourself or your agent for the actions listed below and respond in a prompt manner to a reasonable extent only in cases where it can be confirmed that such request was made by you or your agent through the procedures defined by SmileBoom. Please note that you may be charged the actual costs for handling the request.
When verifying your identity, we may ask you to submit your identification verifying your identity (e.g., a copy of your driving license, residential card, health insurance card, or passport) or any document certifying the authority of representation, as well as our prescribed form for request (available from SmileBoom’s Personal information Contact upon request via mail or e-mail). Please note that, in the event that you refuse to submit identification or in such cases where your identity or the legitimacy of your request is not confirmed for any other reasons, your request may not be accepted.
In some cases, SmileBoom’s website uses those technologies for operational efficiency including but not limited to cookies, client-side scripts, and server-side scripts. While you may choose to deactivate those features or refuse to use them by changing your browser settings, you may be unable to access some of those features of the site by doing so.
SmileBoom’s website records the information about those who accessed it in the form of access logs. Such information will be used as statistic data for our study and analysis of the usage of the website and not for any other purposes.
Some parts of SmileBoom’s website provide links to third parties’ websites for your convenience. Since SmileBoom’s Personal Information Protection Policies do not apply to such linked websites, SmileBoom is unable to be responsible for protecting your personal information on such external websites.
SmileBoom sometimes collects your data in order to provide you with better products. Some of the data collected will be data you directly provide to SmileBoom when downloading SmileBoom products or using them. Other data may be collected by recording how you operate SmileBoom products. The means for collecting such data include, but is not limited to, use of cookies and other technologies and receiving error reports and usage data from the software running on your devices.
SmileBoom uses the collected data for the purpose of providing you with our products. For example, the collected data will be used to improve and personalize the experiences. Personal information may also be used to make communication with you, in such cases as sending announcement on your account and product information including update information and information regarding special offers.
There is no system for allowing you to view, edit or delete your personal data online. All requests for such actions should be addressed to the Contact for Personal information.
SmileBoom may send you e-mails containing some of your personal information to the mail address you registered in the course of performing those services mentioned above if needed. Please note that such e-mails are not encrypted.
SmileBoom also protects personal information of minors in the same manner as for adults.
However, if you are under the age of sixteen, please ensure that you provide us with your personal information with the consent of your parents, guardians or statutory agents.
All inquiries regarding your personal information and the handling thereof should be addressed to:
SmileBoom Co., Ltd. attn.: Privacy Team
Phone: 011-876-8333 (Main)
E-mail: info@smileboom.com
Address: Elm Bldg., Kita 9 Nishi 4-7-4, Kita-Ku, Sapporo 060-0809
(Closed on year-end holidays, weekends, national holidays and company holidays)
Please note that SmileBoom may revise its Personal Information Protection Policies without notice in order to improve the protection of personal information or for other reasons including amendment to the relevant laws and regulations.